Crystal Innovative

Your In-House Tech Support

We fully take care of your IT, so you can concentrate on your business

Flexible Support Plans

Benefit from out unlimited Remote or In-House support plans

Budget Friendly

With the rising costs of IT we make sure you get the best out of your Investment.

Your Local IT Department

Hiring a full time Tech support for your business can be expensive, we can do everything a Technician would do but for way less money.

Run Day to Day Technical Tasks

IT has got quite technical and complex, we shall help you manage your IT infrastructure and report to you on a daily basis.

Added Value Services

We can carry out tasks such as finding you the best IT Vendors/products, Finding you the Best IT related Services, e.g. internet. Making sure you get best value for your money.

IT Support_Computer Repair_Crystal Innovative Systems
IT Support_Support Plans_Crystal Innovative Systems

Flexible Support Plan

Remote Support

Full unlimited remote support, monitoring and maintenance.

Managed IT Support

Full unlimited Onsite Support, remote support, monitoring and maintenance, contact us for more details.

Budget Friendly

Our fixed price support plans cover all your IT needs – for one monthly fee, comes with Unlimited IT, Basic Web and Unlimited Remote Support. With the rising costs of IT we make sure you get the best out of your Investment.

Our fixed price support plans cover all your IT needs – for one monthly fee, comes with Unlimited IT, Basic Web and Unlimited Remote Support, please contact us for a Quote. With the rising costs of IT we make sure you get the best out of your Investment.

IT Support_Budget Friendly_Crystal Innovative Systems

Why us?

Our services are affordable and customized to each client requirements, that’s is what we are about.

We also try to offer simple straightforward solution for every IT customer. 

Below are some of the aspects we consider to make sure you get a comprehensive IT Support service.

In case something gets broken and for security purposes, your business network should be monitored every minute.

We offer standard 24/7 monitoring on a daily basis. All critical Network and Server items are monitored and scheduled activities are activated to alert us in case there are any issues on your network. That being part of our disaster planning strategies.

We have the infrastructure to offer remote support and monitoring, backup services, disaster recovery solutions.

Our Technicians will visit your premise on call basis and don’t leave until you’re satisfied with the solution.

Some of our clients prefer to have our technician visit on scheduled basis or on a daily basis while others only require Remote IT Support.

Although it’s always easier to work with what has been tested and worked before, we still do make an effort everyday in our IT strategies to adopt new technologies after putting them through rigorous testing our selves.

We try and tackle the most crucial security areas, data, network and user identity. After a thorough Security Audit we advice on possible weakness areas and advise accordingly.

We also carry out internal virus and phishing attack analysis and engage the client accordingly, more on this on IT Planning page.

Communication is also key, we make sure the mediums of communication are all protected behind a well monitored firewall and Antivirus protection.

Most of our clients have branches all over Uganda and we are able to visit them on scheduled times or have full time Technicians based in those areas.

If you want to avoid spending money on expensive servers, on security, on backup and disaster recovery services, you can have a server online to serve all your business needs. This especially hadly for Businesses with multiple locations.

All applications will be run from one place and you will be able to access business data from any computer, tablet, laptop etc. the service will provide you a secure connection from any device around the world.

Its very cost effective solution as you only use what you require, more resources can also be provisions through click of a button.