Crystal Innovative

Server Support Plans

We offer 2 kinds of Server Support.

 

Remote Server Support

Basic remote support, monitoring and maintenance.

 

Unlimited Support

Critical Onsite Support, monitoring and Maintenance, unlimited remote support.

Quality Service

Although server down times are rather hard to prevent, they do happen and when they do, they cost either loss of money or time. To protect your investment we support you in several ways.

Preventive Maintenance

We monitor know Server issues, install patches, install Antivirus updates making sure the server stays in shape and prevent any future down times.

Round the Clock Monitoring

Using our remote tools we monitor the servers performance on a daily basis, making sure we know what’s going on. Our Support SLA guarantees we are available on notice if the servers ever went down.